Wednesday, March 11, 2009

The New Office Opens!

After nearly 5 years of practice, I am expanding. I opened in September of 2004, and now I have formed a new partnership with Dr. Wyatt Webb. Our satellite office in North Ft. Worth is open. We have partnered up with Premier Rehab, owned by a friend of mine for this location. Our new 11,000 square foot facility in Southlake will open in May of 2009.

Today in Ft. Worth I saw a grand total of 2 patients! Well, you have to start somewhere, right?

Special thanks to my employees Lenora and Glenda. They have worked so hard to get this office put together. I would not be where I am without great employees like them!

3 comments:

  1. We are SOOOOO proud of you!!!!!

    We love you,

    Mom and Dad

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  2. Dr. Mihills:

    My name is Jo Ann Wilford and I live in Keller, Texas. I drive up and down Southlake Blvd all the time and watched, with interest, as I saw the vacant medical office building being worked on.

    Yesterday I saw your new sign out front, wrote down the information and searched the "all powerful internet" for information about the new business coming to the neighborhood.

    Congratulations on opening up the new practice in Southlake, TX and we all must start from somewhere so be patient and your patient load will increase!

    I'm a career administrative assistant with more the 15+ years experience in corporate America. I'm also currently "unemployed" and have decided to make a career change and look for future employment outside of "large corporate operations." This is what brings me to write to you.

    If you and your partner are in need, now or in the near future, of clerical support and are willing to train me on "new medical clerical support skills" I would be very interested in meeting with you and discussing. I've even cut and pasted by resume below.

    Thank you and again congrats on your new partnership and expansion into the area. Its a great place to live, work and raise a family!

    Jo Ann Wilford
    ijaw@swbell.net

    817-480-9229
    -------------------------------------------

    JO ANN WILFORD
    Phone: 817-480-9229
    Keller, Texas
    ijaw@swbell.net

    Objective: To secure a challenging position utilizing my diverse skill set and administrative support experience in a progressive organization.

    Significant Work History:

    Dallas-Fort Worth International Airport DFW Airport, TX
    Administrative Assistant – Asset Management Department 11/07 to 01/09
    Administrative support in the property (asset) management department of the airport corporate offices.
    Front office receptionist. Responsible for greeting DFW Airport Board employees, contractors, visitors and vendors and directing them to the appropriate office or conference room.
    Provided administrative support to all, i.e., executives, managers, supervisors and non-exempt DFW Airport Board employees in the department.
    Attended quality control meetings, weekly, for the sole purpose of taking meeting minutes, transcribing and distributing to numerous team members via e-mail.
    Supply room, file room and conference room management.
    Coordinated travel and training requirements for the department.
    Coordinated and prepared expense reports for the department.


    Gaylord Texan Resort and Convention Center Grapevine, TX
    Administrative Assistant-Transportation Department 02/04 to 08/07
    Selected as a member of the “start-up team” preparing the resort for the “grand opening” to the public.
    Managed all office administrative needs including: establishing, organizing and maintaining correspondence files, initiating meticulous follow-up on tasks.
    Courteously greeted guests, visitors, vendors and directed them to the appropriate area in the multi-million dollar resort.
    Acted as a liaison with all departments, vendors and high profile clients.
    Handled sensitive and confidential personnel and payroll documentation.
    Answered multi-line phones, ordered office supplies, prepared expense reports and coded/processed invoices for management’s authorization.
    Coordinated travel arrangements and set up meetings, conferences and special events.
    Coordinated payroll time reporting for the department bi-monthly.


    Better Business Bureau Ft. Worth, TX
    Commission Telemarketing Associate 11/01 to 3/03
    Invited qualified businesses into membership and resolved conflicts with consumers. Sales ranking – No. 2 locally, top 15 nationwide.
    2002 Better Business Bureau "200 Membership Club" honoree.
    Interim team leader when immediate supervisor out of the office.


    Rooms To Go Furniture Arlington, TX
    Customer Service Associate and Commission Sales Associate 09/00 to 10/01
    Sold mass market furniture to the public.
    Provided superior customer service to ensure all needs were met with purchases; scheduled home delivery or warehouse pick-ups while resolving all customer concerns or changes.
    Continued follow-through with customers or associates - taking prompt action to meet commitment and ensure high level of service for repeat business.
    Interfaced with credit company to establish financing for customer purchases.



    AT&T Corporation St. Louis, MO and Dallas, TX
    Administrative Assistant 07/89 to 07/99
    Supported district, division and department head leaders in numerous departments within the company, e.g., Human Resources, Engineering, Procurement, Real Estate, Architecture & Property Management, Marketing and National Accounts Sales.
    Gained valuable technical expertise in each department.
    Performed diversified administrative and office management duties which included assisting with problem solving and monitoring workloads in order to meet established due dates for completion.
    Organized/coordinated small and large meetings with various degrees of complexity (outside locations, travel, food and logistics).
    Coordinated communication flow within the department via telephone, e-mail and intranet.
    Displayed extraordinary customer service skills in person, via telephone and written communication.
    Performed self-directed work and handled multiple projects/tasks successfully, by utilizing excellent organizational and prioritization skills.
    Maintained executive’s calendar with up-to-date meetings, conference calls and milestones.
    Proofread all documentation for correct grammar, readability and correct form before forwarding to for signature or authorization.
    Controlled and safe guarded business and personnel sensitive information ensuring confidentiality.


    Strengths:
    Strong organizational skills
    Excellent interpersonal skills
    Strong verbal and non-verbal communication skills
    Team and individual contributor
    Demonstrated continued learner
    Works independently with minimum supervision
    Meticulous follow-up skills
    Detailed oriented
    Flexible


    Computer Applications: Outlook, E-Mail, Word, Excel, Power Point, ADP Time Saver


    License: Notary - State of Texas - License expires June, 2010


    References: Available upon request

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  3. Also..if you need to contact me, the best way is via e mail at ijaw@swbell.net or phone 817 480-9229

    Jo Ann Wilford

    ReplyDelete